EU Privacy Policy

Last Updated: September 28, 2023

Introduction

Feeder.io (“Feeder,” “we,” “us,” “our”) is dedicated to upholding our obligations under the European Union’s General Data Protection Regulation (“GDPR”) concerning the collection, storage, utilization, and other handling of personal data acquired when EU data subjects engage with our website (the “Site”). This Privacy Notice elucidates how we process EU personal data in our capacity as a data controller (i.e., when we are responsible for determining the purpose and means of processing). This Privacy Notice does not pertain to processing activities Feeder.io conducts on behalf of its business customers or partners in our role as a data processor.

This Privacy Notice encompasses the following:

Personal Data We Collect

Feeder.io may collect and process the following information when you visit the Site.

Contact data. You may furnish us with your contact particulars, such as name, job title, employer, address, phone number, email address, or similar information, which we may use to respond to you or for administrative purposes.

Log data. Similar to most websites and internet-based services, our servers automatically gather information when you access or use our Site and record that data in log files. This log data may encompass your Internet Protocol (IP) address, the web page visited prior to using the Site, browser type and settings, the date and time the Site was accessed, details about browser configuration and plugins, language preferences, and cookie data.

Device Information. Feeder.io may acquire information regarding devices that access the Site, including device type, operating system, device settings, unique device identifiers, and crash data.

Authentication Data. To verify the identity of registered users on the Site, we may collect a username, password, password hints, and similar authentication information.

Job Application Information. If you submit a job application through our Careers page, we or our vendor may collect your name, email address, physical address, phone number, and resume data.

Other Information You Provide. This encompasses emails and other communications sent to us or contributed in any way, such as customer support queries or posts on our blog. Please note that information posted on public sections of our website may be viewable by anyone. It is important to note that our Site is dynamic, and we may introduce new features that could entail new or different personal data processing activities. If we make a significant change in how we process your personal data, we will notify you via email and may also update this Privacy Notice.

How and Why We Use Your Personal Data

We may utilize the personal data we collect for various purposes, including to:

• • Communicate with you

• • Provide customized services

• • Ensure the security and integrity of our Site

• • Sustain and promote the Site

• • Analyze and understand how the Site is accessed and used

• • Manage our customer and partner relationships

• • Enforce our Terms of Use and other legal terms and policies

• • Safeguard our and others’ interests, rights, and property

• • Comply with relevant legal requirements

We process your personal data based on the following legal grounds:

• • You have given consent for the use of your personal data. When you provide consent, you have the liberty to change your mind at any time.

• • Processing is necessary to furnish the services and products you request, or to address your inquiries.

• • We are legally obligated to process your personal data, such as for compliance with applicable tax and other government regulations or in response to a court order or binding law enforcement request.

• • To safeguard your vital interests or those of others.

• • We have a legitimate interest in utilizing your personal data. In particular, we have a legitimate interest in the following instances:

• • To analyze and enhance the safety and security of our Site. This encompasses implementing and improving security measures and safeguards, as well as protecting against fraud, spam, and abuse.

• • To maintain and enhance the Site.

• • To operate the Site and deliver tailored advertising and communications to foster and promote our business.

• • To anonymize personal data and subsequently utilize the anonymized information.

How We May Share Your Personal Data

We may share your personal data:

• • With our affiliates or business partners when reasonably necessary or beneficial, such as for assisting in providing services to you or for analyzing and enhancing the Site.

• • With our service providers who perform services on our behalf. For example, we may engage third parties to help us provide customer support, manage our advertisements on other websites, send marketing and other communications on our behalf, or assist with data storage.

• • When required by law or to protect rights and interests. For instance, we may disclose your personal data if we determine that such disclosure is reasonably necessary to comply with the law, safeguard our or others’ rights, property, or interests (e.g., enforcing our Terms of Use), or prevent fraud or abuse. In particular, we may reveal your personal data in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.

• • If we are involved in a reorganization, merger, acquisition, or sale of some or all of our assets.

How We Protect Your Personal Data

We maintain suitable technical and organizational measures designed to assist in safeguarding personal data from unauthorized disclosure or access, and from accidental or unlawful destruction, loss, or alteration. While we employ reasonable efforts to protect personal data, we cannot guarantee the security of the information collected through the Site.

How Long We Retain Your Personal Data

We will store your personal data for no longer than necessary to fulfill our obligations or achieve the purposes for which the information was collected, or as may be permitted under applicable law. To ascertain the appropriate retention period, we consider factors such as the amount, nature, and sensitivity of the data; potential risks of unauthorized use or disclosure of the data; purposes for processing the data and whether those purposes can be achieved through other means; and applicable legal requirements. Unless otherwise mandated by applicable law, we will delete personal data from our systems and records or take appropriate measures to properly anonymize it at the conclusion of the retention period.

How We Use Cookies and Other Similar Technologies

To enhance our Site, Feeder.io may employ “cookies” to track your visit. Please review our Cookie Policy by clicking here.

How We Transfer Your Personal Data

Should we transfer your personal data from the European Economic Area (“EEA”) to countries not recognized by the European Commission as offering an adequate level of personal data protection, we will rely on Standard Contractual Clauses adopted by the European Commission for the transfer, or on other appropriate safeguards as delineated in Article 46 of the GDPR.

Your Rights and Choices

The GDPR grants EU data subjects certain rights with respect to their personal data. Subject to specific conditions, you may request Feeder.io to take the following actions regarding your personal data in our possession:

• • Provide information about our processing of your personal data and allow you to access your personal data.

• • Rectify or correct inaccuracies in your personal data.

• • Erase your personal data.

• • Transmit a machine-readable copy of your personal data to you or a third party of your choice.

• • Restrict the processing of your personal data.

• • Object to our processing of your personal data for direct marketing purposes.

• • Object to reliance on our legitimate interests as the basis for processing your personal data.

You can submit these requests via email to privacy@feeder.io or to our postal address provided below. We may request specific information from you to help verify your identity before processing your request. Applicable law may mandate or permit us to decline your request. If we decline your request, we will elucidate the reasons, subject to legal constraints. Should you wish to file a complaint about our use of your personal data or our response to your personal data-related requests, you may contact us at privacy@feeder.io or file a complaint with the data protection regulator in your jurisdiction. Information regarding your data protection regulator can be found here.

How to Contact Us

You can reach Feeder.io via email at privacy@feeder.io or at the following postal address: